Delivery & Returns

Delivery Information

Processing Time: Orders are typically processed within 1-2 business days.
Shipping Options: We offer standard and expedited shipping. Delivery times vary based on your location and chosen shipping method.
Shipping Costs: Shipping fees are calculated at checkout based on your order size and delivery address.
Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery.

30-Day Return Window: If you are not satisfied with your purchase, you may return it within 30 days of receiving your order.
Condition of Returns: Items must be returned in their original condition, unused, and with all packaging intact.
Return Process: To initiate a return, please contact our customer service team. We will provide you with a return authorization and instructions.
Refunds: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
Return Shipping Costs: Return shipping fees are the responsibility of the customer unless the item received was damaged or incorrect.

Exchange Policy: We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.

Reporting Issues: If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost to you.

If you have any questions or need assistance with your delivery or return, please reach out to our customer service team at [email protected].